group terms and conditions

Hello I’m your Group Terms and Conditions

I’m looking forward to your stay with me.
Below you’ll find my group terms and conditions

Just to have things clear please read the
following:
You are a group when you are staying with
me with 8 or more people.

When you book Hello I’m Local exclusive,
it means that you have my whole place to yourselves and I will always be around to
make sure you have everything you need.

I hold the person who made the reservation
responsible for the rest of the group.

Haarlem loves public transport, bikers and
pedestrians. Haarlem is a beautiful city and
that’s thanks to the city centre without cars.
This doesn’t make parking in the centre and in my neighborhood easy.

This also means that I can’t offer bus parking.
It’s important that drivers are fully aware of this and have proper coach parking organized prior to arrival.
If you need, I would love to help you find a solution.

PAYMENT
A group reservation requires a 20% non refundable deposit of the full amount of the
booking by credit card. This deposit must be paid within 7 calendar days of confirming the
booking. The remaining 80% is due on arrival by cash, credit card or debit card.

For my Hello I’m Local Exclusive there is a 50% non refundable deposit of the full
amount of the booking required by credit card. This must be paid within 7 calendar
days of confirming the booking.

GROUP CANCELLATION POLICY
Reservations made up to 28 days before the arrival date
If a reservation is cancelled less then 28 days
prior to the arrival date, the deposit will not be
refunded.

I do understand that things can always
change, so up to 28 days it is always possible
to change the numbers of beds.
However if more than 10% of the beds are cancelled less then 28 days before the arrival
date, you will charged 20% of the full amount
of the booking.

Reservation made less than 28 days
When you make a booking less than 28 days
before the arrival it is a non refundable booking, which means I will charge the full
amount of the booking in case of cancellation.

HELLO I’M LOCAL EXCLUSIVE POLICY
If a Hello I’m Local Exclusive reservation is
cancelled up to 56 days prior the arrival date,
the 50% deposit of the full amount of the booking will not be refunded.

The remaining 50% is due on arrival by cash,
credit card or debit card.

If cancelled 28 days or less before the arrival
date,100% of the reservation value must be paid.

Now we got the details out of the way,
I’m excited to meet you and welcome you,
at my place.